Adolfo Suárez Madrid-Barajas Airport

VAT refund

Services to resolve incidents with checked baggage, left luggage and other services.

VAT refund

VAT receipts stamp offices. Civil Guard

To request Value Added Tax (VAT) refund , the purchase value for each establishment must be over €90.15.

Before checking in your luggage, you must present the goods purchased and the "tax free" invoices for these to be stamped at the airport's duty reduction office. Outside office hours, the refund will be made in Hall 1 (T1) or Hall 11 (T4). 

Opening hours:
07:00 to 22:30.
Opening hours:
24 hours.
Exact Change

La Caixa, El Corte Inglés, Innova Taxfree and Premier Tax Free bills refund.

Web:
http://www.exactchange.es
Telephone:
913 057 077
Opening hours:
07:00 to 22:30
Global Blue

Global Blue bills refund.

Web:
http://www.global-blue.com
E-mail:
customerservice.es@global-blue.com
Central offices telephone number:
917 294 380
Satellite fax:
913 338 623
Satellite phone:
917 438 761
T1 telephone:
913 245 145
Central offices fax number:
917 291 299
T1 Fax:
913 245 144
Opening hours:
07:00 to 23:00
Opening hours:
07:00am to 12:00 midnight
Global Exchange

El Corte Inglés, Innova Taxfree, La Caixa, Premier Tax Free y Tax Free Worldwide bills refund.

Web:
http://www.grupoglobalexchange.com
Customer assistance:
900 855 550  /  913 055 167
Opening hours:
24 hours
Opening hours:
07:00 to 23:00

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Airport plan

Telephone support: 902 404 704 / (+34) 91 321 10 00 Persons with impaired hearing

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