Useful addresses
Public Bodies
Where to find information on passenger assistance in public organisations.
Useful addresses: Public Bodies
- MINISTRY OF PUBLIC WORKS
- Agencia Estatal de Seguridad Aérea (state air safety agency)
- www.seguridadaerea.es
- División de Calidad y Protección al Usuario (quality and user protection division)
- Avenida General Perón, 40, acceso B (1ª planta).
- 28020 Madrid
- Telephone: 913 968 210.
- AENA AEROPUERTOS
- www.aena-aeropuertos.es
- Operations and Network Systems Management
- Airport Service Division
- Calle Peonías, 12. 28042 Madrid
- Information and helpline: 902 404 704 / (+34) 913 211 000.
- E-mail: servicios-aeroportuarios@aena.es
- NATIONAL CONSUMER INSTITUTE
- www.consumo-inc.es
- Calle Príncipe de Vergara, 54. 28006 Madrid
- Telephone: 918 224 440 / 918 224 463.
- E-mail: inc@consumo-inc.es
- MINISTRY OF FOREIGN AFFAIRS
- www.maec.es
- MINISTRY OF THE INTERIOR
- www.mir.es
- Telephone enquiries: 060.
Frequently Asked Questions
Answers to your questions about airports and flights.
