Commercial space and services
We promote the development of shopping and catering areas in airports to make travellers' experiences more pleasant.
Spanish airports are increasingly becoming forums for a growing economic activity, bringing together a large number of companies and people with a primordial aim: to make passenger travel more pleasant.
Thus, retail activity in airports enriches passengers' experience, offering them not only an option for transport but also the chance to have a coffee, go shopping, enjoy their leisure time or, where required, continue working within the airport grounds.
Within this framework, the Aena Aeropuertos' Retail Area and Service Corporate Unit plans, designs and manages the retail areas in terminal buildings and airport sites. It is also responsible for contracting the retail licences to companies that undertake their activity in airports by public tender.
With 47 airports throughout Spain, which receive 210 million passengers a year, a public with time to go round the shopping areas and a high level of intention to buy (proof of this is the 12.72% increase in the ratio for retail turnover per passenger in 2006 compared to 2005 and the forecast for growth in 2007), these areas are a pleasant place for shopping.
Furthermore, you will find an exclusive public for brands such as yours, thanks to the retail outlets already created and those planned in the different airports. Shopping is more convenient and pleasant, there are countless passenger profiles due to the scope of the airport network and all lines of business will find their place with Aena Aeropuertos.
Retail licences allow for the provision of additional services to the transport process, such as:
- Retail access services:
- Vehicle hire.
- Public car parks.
- Employee car parks.
- VIP, long-stay and express car parks.
- Petrol stations, garages and car washes.
- Retail Operations:
- Duty free shops.
- Shops using the normal tax system.
- Regulated retail services: lottery, tobacconists' and chemists'.
- Financial/banking: currency exchange, ATMs and branches.
- Telecommunications services: public telephones and internet access.
- Vending and amusement arcade machines.
- Business centres.
- Leisure centres.
- Personal care centres (hairdressing salons).
- Fast food.
- Ice cream parlours.
- Vending machines.
- Dynamic and static advertising, events and stands.
- Land development:
- Airport service park. Aircraft service area: aircraft maintenance, ramp handling and fuel storage.
- Airport service park. Service area: Catering factories, rent-a-car bases, airport provisions and common services.
- Airport centrality park: pilot training centres, aeronautical technology park, distribution, retail and entertainment centres.
- Passenger service area:
- Business centres.
- Meeting rooms, conference halls, offices and office technology services.
- Retail and entertainment centres.
- Employee services:
- Petrol stations.
In a continuous effort to adapt supply to demand, the criteria of the Retail Area and Service Management are clear: to establish innovative and attractive retail concepts in each line of business, to design a combination of activities and their distribution in the area, creating pleasant atmospheres, and to identify the leaders in each speciality to provide a quality service.