Santander Airport now has an information point in the departures lobby, next to the check-in desks, with touchscreens for looking up information of any kind relating to the airport. Complaint forms and information leaflets are also available for passengers.
Santander Airport offers a new retail area conceived as a multi-shop with different spaces to meet the needs of the passengers and users of the airport. Over a hundred square metres in the busy departures lobby, next to the security checkpoints before boarding, the space has a newsagent, books, gifts, and an area devoted to the typical gourmet products of Cantabria.
Santander Airport offers an automatic ticket machine for the Alsa bus operator. Situated in the public arrivals lobby, next to the Cantabria tourism information stand, it is intended to make it easier for passengers and airport users to buy bus tickets for any route operated by Alsa, as well as routes to and from the airport.
Alsa buses run from the airport to different towns in Northern Spain (Bilbao, Gijón, Oviedo, Laredo, etc.). Another route runs from the airport to the city of Santander.